Hearing from the people who matter
We talk in confidence to the leaders, staff, partners and others whose views carry weight in your organisation. You find out where they line up, where they pull in different directions and what they expect, before any strategy is written.
Interviews with the people inside and around your organisation: leaders, staff, partners and others whose support you rely on. Where it helps, we bring people together in a workshop to test what the interviews raised.
The result is an honest picture of where views agree, where they conflict and what people expect from you next.
We agree the list of people with you, so the views we hear cover the whole organisation. Interviews are held in confidence and quotes are anonymised, so people can speak openly.
We read across every conversation to find the themes, including the tensions. Those themes feed straight into the strategy work that follows.
The hard part is diaries. The people we most need to hear from are usually the busiest, and their time is the scarcest thing on the project.
What the people around you think, and where they agree
FeedsWhere you need to go
The Climate & Health Funders Coalition brings together more than 35 leading philanthropies working where climate change meets human health. As a new initiative it needed an identity of its own, so we created its visual identity, design system and website.
The Department of Molecular Biology at Massachusetts General Hospital needed a website that shows the full breadth of its research, and lets staff publish new work themselves. We re-architected and redesigned the site, with a new visual identity to match.
Tell us what you need to understand, and who you need to hear from.