Maintenance and security

Your site, looked after

Once your site is live, we keep it updated, monitored, backed up and secure. Every update is tested before it reaches your live site, and developer time set aside each month covers the routine work, so problems are fixed before your users find them.

What's in it

Regular updates to your CMS, plugins and code dependencies, tested before they go live

Monitoring around the clock for uptime, page speed, broken links and SSL certificates

Daily off-site backups of your site and its content

Security headers, regular changes of security keys and encrypted connections

Your domains and DNS managed for you, with DDoS protection and SSL

Our agency licences for premium plugins and tools, where your site uses them

How it's made

Our engineers test each update in a separate environment before it reaches your live site. Automatic updates close security gaps quickly, but a website is many pieces of software that depend on each other, and an untested update can break a form or take a page down.

Developer time each month covers the reviews, updates and security patches, and the fixes for anything the monitoring flags. When an update or dependency change is bigger than routine work, we tell you what it involves and what it will cost before any work starts.

How you use it

Your team keeps publishing while we look after the platform underneath. A site left alone builds up out-of-date software and security holes, and repairing a broken or compromised site takes far more time and money than keeping it up to date.

For sites behind Cloudflare, we recommend adding Cloudflare Pro, about $20 a month and billed by Cloudflare. It adds a web application firewall, automatic image optimisation and better handling of traffic spikes. We set it up and maintain it for you.

Where it sits
How you engage
What it looks like
A monthly retainer, with developer time set aside each month

Want your site looked after?

Tell us what you need to build, and the systems it has to work with.

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