Product strategy

Deciding what to build next

We weigh what your users need against what your organisation needs and what you can realistically deliver, then agree the product's next steps. Every priority on the roadmap is a decision you have made and can explain.

What it covers

Your users' needs, your organisation's goals for the product and what is realistic to deliver. We bring those together and agree what the product should do next.

The result is a product roadmap, set out as now, next and later. It leads on to experience design, where the next items are designed and tested with users.

How we work

We start from evidence: user research, the findings of any audits and the ideas that have come through ideation. Each candidate is weighed against the value it delivers and the effort it takes.

The hard part is saying no. Every request comes from someone with a good reason, and a roadmap that holds all of them decides nothing. We agree how priorities will be judged before we score anything.

What we need from you

  • A product owner who can make decisions between meetings.
  • Early access to your analytics, backlog and any research.
  • Time from the people who build and support the product.
What it feeds
Experience design

Deciding what to build next?

Tell us about your sites, tools and products, and what they need to do next.

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