Agent planning

Choosing the right jobs for agents

We find the repeated work in your team that an agent could take on, and decide for each job what the agent may answer, what it must leave alone and who checks it. Every agent starts with its limits written down.

What it covers

We look for the jobs your team does again and again: answering the same questions, drafting similar content, updating the same information in several places. For each one we ask whether an agent could do it well from your facts, and what would happen if it got it wrong.

The jobs that pass get a plan:

  • What the agent answers and what it will not
  • Which facts it works from
  • Which actions it may take on its own, and which wait for a person to approve
  • Who owns it, and when it hands over to a person

How we work

We talk to the people doing the work now and look at the questions and tasks that reach them. We treat agents as plumbing that has to be trusted: each plan is checked against your fact layer, because an agent is only as accurate as the facts behind it.

What we need from you

The hard part is being honest about risk. Someone has to decide which mistakes your organisation can live with, and that decision is yours. We need:

  • Time with the people who do the work today
  • A sponsor who can decide which jobs go ahead
  • A named owner for each agent
  • A fact layer in place, or planned, for the facts each agent needs

Wondering what an agent could do for you?

Tell us which jobs take up your team's time.

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