deliverable
Fact layer documentation
How your fact layer works and how to look after it, written down
FeedsFact layer
Fact layer training
Making the facts part of everyday work
We train your team to work from the fact layer, give every area a named owner and set up the routines that keep it accurate. After we finish, the facts stay true because your own people look after them.
What it covers
A fact layer only stays useful if your team trusts it and keeps it current. Training covers:
- Training for the people who use the facts and the people who maintain them
- An agreed owner for each area of the fact layer
- Simple routines for checking and updating facts
- How a change to a fact is proposed and approved
How we work
We start with the owners named in the blueprint and work out what keeping their area current means week to week. We train people using your own facts. Then we set routines that fit how your team already works, so looking after the facts becomes a habit. We write the owners and routines down in your fact layer documentation, so they outlast the training.
What we need from you
Launch is not the end, and this is where that shows. A fact layer drifts unless someone inside your organisation keeps it accurate. We need:
- An owner for each area, with time set aside for it
- A content owner who stays with it after we hand over
- A sponsor who backs the routines when other work competes for time
- The people who use the facts, available for training
- Where it sits
- A single source of truth
- Part of
- AI Fact Layer
- What it feeds
- Fact layer
You get
What this service producesWant your team to trust and use the facts?
Tell us who will look after your fact layer.